Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing website traffic, and enabling certain features.

2. How We Use Cookies

Volanexact uses cookies for various purposes to enhance your browsing experience and improve our services:

2.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

• Session Management: Keep you logged in during your visit
• Security: Protect against fraudulent activity and maintain security
• Cookie Preferences: Remember your cookie consent choices
• Form Data: Temporarily store form information to prevent data loss

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Website Analytics: Track page views, bounce rates, and user behavior
• Error Monitoring: Identify and fix technical issues
• Performance Optimization: Improve loading times and functionality
• A/B Testing: Test different versions of web pages for optimization

2.3 Functionality Cookies

These cookies enable enhanced features and personalization:

• Language Preferences: Remember your preferred language settings
• User Preferences: Store your customization choices
• Course Progress: Track your learning progress through our programs
• Accessibility Settings: Remember accessibility preferences

2.4 Marketing and Advertising Cookies

These cookies help us deliver relevant advertising and marketing content:

• Targeted Advertising: Show you relevant ads based on your interests
• Social Media Integration: Enable sharing content on social platforms
• Campaign Tracking: Measure the effectiveness of our marketing campaigns
• Retargeting: Show you our ads on other websites you visit

3. Types of Cookies We Use

3.1 First-Party Cookies

These are cookies set directly by Volanexact when you visit our website. They are used for essential website functions and to improve your user experience.

3.2 Third-Party Cookies

These cookies are set by external services we use on our website:

• Google Analytics: Website traffic and user behavior analysis
• Social Media Platforms: Facebook, Twitter, LinkedIn integration
• Email Marketing Tools: Newsletter subscription management
• Payment Processors: Secure payment processing
• Customer Support Tools: Chat and support functionality

3.3 Session vs. Persistent Cookies

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Remain on your device for a set period or until manually deleted

4. Cookie Duration

The length of time cookies remain on your device varies:

• Session Cookies: Deleted when you close your browser
• Short-term Cookies: 24 hours to 30 days
• Medium-term Cookies: 30 days to 1 year
• Long-term Cookies: Up to 2 years (for preferences and analytics)

5. Managing Your Cookie Preferences

5.1 Our Cookie Management Tool

We provide a cookie management tool that allows you to:

• Accept all cookies
• Accept only essential cookies
• Customize your cookie preferences by category
• Change your preferences at any time

You can access our cookie management tool by clicking the "Cookie Settings" link in our website footer or by visiting this page again.

5.2 Browser Settings

You can also manage cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Site permissions > Cookies and site data

5.3 Third-Party Opt-Outs

You can opt out of certain third-party cookies:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Advertising: Digital Advertising Alliance Consumer Choice Tool
• Network Advertising: Network Advertising Initiative Opt-out Tool

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

6.1 Essential Cookies

Disabling essential cookies may result in:

• Inability to log in or access your account
• Loss of shopping cart contents
• Reduced security features
• Inability to submit forms

6.2 Other Cookies

Disabling other types of cookies may result in:

• Need to re-enter preferences on each visit
• Less personalized content and recommendations
• Difficulty in analyzing and improving our services
• Less relevant advertising content

7. Specific Cookie Information

7.1 Essential Cookies

Cookie Name	Purpose	Duration
volanexact_session	Maintains user session	Session
cookie_consent	Stores cookie preferences	1 year
csrf_token	Security protection	Session

7.2 Analytics Cookies

Cookie Name	Purpose	Duration
_ga	Google Analytics user identification	2 years
_gat	Google Analytics throttling	1 minute
_gid	Google Analytics session identification	24 hours

8. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes
• Displaying a notice on our website

9. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

10. Your Rights

You have the right to:

• Know what cookies we use and why
• Choose which cookies to accept or reject
• Change your cookie preferences at any time
• Request information about the data collected through cookies
• File a complaint with the appropriate privacy authority